Shipping Policy

Thank you for choosing Eirene. We want to ensure a smooth and transparent shipping experience for our valued customers. Please review the following details of our shipping policy:

 

 

 

Order Processing

 

 

  • Orders are usually processed within 1 to 3 business days after payment confirmation.

  • Processing times may be slightly longer during peak seasons or promotional periods.

 

 

 

 

Shipping Methods

 

 

  • We offer various shipping options to meet your needs.

  • Standard Shipping: Estimated delivery within 7 to 15 business days (unless otherwise stated on the product page).

  • International Shipping: Delivery times vary depending on the destination.

 

 

 

 

Shipping Costs

 

 

  • Shipping costs are calculated at checkout, based on the order weight and delivery destination.

  • Free shipping may be available for orders that meet certain requirements or during special promotions. Please check our website for current offers.

 

 

 

 

Order Tracking

 

 

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.

  • You can track your order using this number on our website or through the carrier’s system.

 

 

 

 

Delivery Address

 

 

  • Please ensure the shipping address provided is accurate and complete.

  • We are not responsible for undelivered packages due to incorrect addresses.

 

 

 

 

International Shipments

 

 

  • International customers are responsible for any customs duties, taxes, or additional charges imposed by their country.

  • Delivery times for international orders may be longer due to customs processing.

 

 

 

 

Multiple Shipments

 

 

  • Orders with multiple items may be shipped separately to speed up the delivery process.

  • You will receive an individual tracking number for each shipment.

 

 

 

 

Delays

 

 

  • While we strive to deliver orders on time, unforeseen circumstances such as weather conditions or carrier issues may cause delays.

  • We appreciate your understanding.

 

 

 

 

Lost or Stolen Packages

 

 

  • If you believe your package has been lost or stolen, please contact us immediately.

  • We will help you locate the package or arrange a replacement if necessary.