Thank you for choosing Eirene. We want to ensure a smooth and transparent shipping experience for our valued customers. Please review the following shipping policy details:

Order Processing:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Processing times may be slightly extended during peak seasons or promotional periods.

Shipping Methods:

• We offer various shipping options to accommodate your needs.
• Standard Shipping: Estimated delivery within 7-15 business days. (Unless stated otherwise on Product Page)
• International Shipping: Delivery times vary depending on the destination.

Shipping Costs:

• Shipping costs are calculated at checkout based on the weight of your order and the shipping destination.
• Free shipping may be available for qualifying orders or during promotional periods. Check our website for current promotions.

Order Tracking:

• Once your order has shipped, you will receive a confirmation email with a tracking number.
• Track your order using the provided tracking number on our website or through the designated courier's tracking system.

Delivery Address:

• Please ensure the shipping address provided is accurate and complete. We are not responsible for undeliverable packages due to incorrect addresses.

International Shipping:

• International customers are responsible for any customs duties, taxes, or fees imposed by their country.
• Delivery times for international orders may be longer due to customs processing.

Multiple Shipments:

• Orders with multiple items may be shipped separately to expedite the delivery process. You will receive separate tracking numbers for each shipment.

Delays:

• While we strive to deliver orders promptly, unforeseen circumstances such as weather conditions or carrier issues may cause delays. We appreciate your understanding.

Lost or Stolen Packages:

• If you believe your package is lost or stolen, please contact us promptly. We will assist you in locating the package or arranging a replacement if necessary.